Free Shipping Free US/UK/EU/CA shipping over $39.99

Shipping Policy

Free worldwide shipping on orders over 29 USD. $4.99 flat rate for orders less than 29 USD.

The processing time for orders is 3 business days. After that, the average delivery time is 15 business days. Please keep in mind that during holidays, this time may vary. Thank you for your patience.

Please note: During the quarantine, the processing time for an order is 3-7 business days. After that, the average delivery time is 15-20 business days. In rare cases, items can take up to 40 days to be delivered. 

If you order multiple styles, your order may ship in multiple parts. You will receive your tracking number once your styles have been shipped.

You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. Alphus Underwear is not responsible for any import charges. Please note, if you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.

Items are shipped via different couriers depending on the destination country. The buyer is responsible to provide an address that these carriers recognize as a deliverable address. Unfortunately, we have no control over the shipment once a package departs our warehouse. If there are any issues with delivery for reasons out of our control (address provided to us is not accurate, issues within the shipping company, etc.) we are not responsible for shipping delays.

Below you can view all the countries we currently ship to.

  1. Australia
  2. Austria
  3. Belgium
  4. Brazil
  5. Canada
  6. Denmark
  7. Finland
  8. France
  9. Germany
  10. Greece
  11. Hong Kong
  12. Hungary
  13. Ireland
  14. Israel
  15. Italy
  16. Japan
  17. Korea
  18. Luxembourg
  19. Malaysia
  20. Mexico
  21. Netherlands
  22. New Zealand
  23. Norway
  24. Poland
  25. Portugal
  26. Russia
  27. Saudi Arabia
  28. Singapore
  29. Spain 
  30. Sweden
  31. Switzerland
  32. Thailand 
  33. Turkey
  34. Ukraine
  35. The United Kingdom
  36. The United States
  37. Vietnam